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Order Management

Our features are designed to save you time, reduce errors, and create a seamless experience for both you and your customers.

Effortless Order Import & Consolidation

Click2Send seamlessly connects with your online stores and marketplaces, automatically gathering orders into one easy-to-use dashboard.

No more manual data entry, just a clear view of all your orders in one place.

Smart Order Filtering & Prioritization

Quickly find any order you need using powerful filters, sorting options, or simple search terms. Focus on what’s most important, whether it’s by order status, destination, date, or customer details.

Streamlined Order Processing Automation

Set up smart rules to automate repetitive tasks. Tag orders, split shipments, combine orders, and apply preferred shipping options automatically, based on your unique preferences. Save time and reduce errors.

Bulk Order Actions for Maximum Efficiency

Process multiple orders at once with batch actions. Print labels, create packing slips, update order statuses, and more, all in a few clicks. Get orders out the door faster and with less effort.

Real-Time Order Tracking & Transparency

Click2Send keeps both you and your customers updated every step of the way. See real-time tracking information and automatically notify customers with each milestone, building trust and satisfaction.

Personalized Customer Communication

Send customized email notifications to your customers throughout the fulfillment process. Confirm orders, notify about shipments, and share tracking information, all with your brand’s unique touch.

Hassle-Free Returns Management

Easily manage returns by generating labels, tracking return shipments, and processing refunds. Streamline the returns process and provide exceptional customer service.

Actionable Insights & Reporting

Unlock valuable data with Click2Send’s reports and analytics. Track shipping costs, carrier performance, and order trends. Make informed decisions and optimize your shipping strategy for better results.

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